The protection of your data is of the utmost importance to us. Therefore, Zurcher Odio Raven has implemented mechanisms and physical, electronic, procedural and administrative tools to protect the confidentiality, integrity, security and privacy of your personal data.

This Privacy Policy is issued in compliance with the Law for the protection of personal data No. 8968, its regulations and applicable provisions (the "Law”).

1. Personal information we may collect

We may collect personal information from you when you visit our websites, engage our services, save your information on our website, contact us with questions or other inquiries, or participate in trainings, polls or surveys, or promotional programs.

The personal information we may collect include:

1. Identification data. These data might include name, identification number, date of birth, nationality, gender.
2. Contact information: We might collect information that allows us to keep in contact with you. This might include address, fixed and/or mobile telephone numbers, email address, social media username for contact purposes.
3. Working data: Information concerning an individual relating to his/her job, position or commission, such as: position, work address, email address, business phone number.
4. Economic and legal data: Information concerning an individual and related to his/her legal status, property, rights, duties and responsibilities or obligations susceptible of economic valuation, tax information; credit history; income and expense; bank accounts; insurance; and bonds, amongst others.

Zurcher Odio Raven does not proactively obtain data considered as sensitive by the law, such as religion, health situation, sexual preference, political opinion and similar data. In case you voluntarily provide us with this information, and we receive it or register it in our systems, our firm will use said information solely to the extent necessary to fulfill your request or provide the service required from us.

2. Web controller

Zurcher Odio Raven with registered offices in San José, Costa Rica, at Plaza Roble Escazú, Edificio Los Balcones 4 piso, will be processing your personal data in its capacity as data controller.

3. Purpose and legal grounds of the processing

Zurcher Odio Raven will not commercialize personal data collected in any way and will process personal data for the following purposes:

• Provide the services you request.
• Allow access to certain sites or apps exclusively developed for clients.
• Keep our records up to date in order to respond to your queries and conduct statistical and market analysis.
• Carry out advertising and prospecting activities, such as offering you our services, news in the legal field or information that Zurcher Odio Raven considers may be of interest to you.

4. Personal data retention period

Zurcher Odio Raven will keep your personal data for a four-year period after your last interaction with us, without prejudice to the retention of personal data necessary for the filing, exercising or defending potential claims that may arise, pursuant to the applicable laws in force.

5. Recipients of your data

Your data may be shared with third-party service providers supporting us in some processes, for example: (i) companies that provide us with a hosting service, advertising, reviews of customer profile or fraud prevention, creation or administration or data bases or computer and digital platforms for the administration of files; (ii); other entities that support un in accounting, tax or extrajudicial collection matters; (iii) insurance agents; and (iv) private security companies hired to maintain the firm’s physical and information security. These referrals may be national or international, however, in no event shall there be commercialization or disclosure of personal data.

In any case, these third parties treat the information by our instructions and have assumed contractual obligations with Zurcher Odio Raven in order to protect the personal data of our clients.

In like manner, we may assign or communicate your personal in order to fulfill its obligations with the Public Administrations or Legal Authorities when required by the applicable legislation in force.

6. Rights

Zurcher Odio Raven is hereby informing you of your right to access, rectification, cancellation, opposition, portability and limitation of processing of your data free of charge, as well as to refuse the automated processing of your personal data, which you may exercise by sending an email to the following address: info@zurcherodioraven.com

You are entitled to oppose the processing of your data for the purpose of informative communications, by simply notifying Zurcher Odio Raven in this regard. To do so, please send your request via the procedure described in the preceding paragraph. Furthermore, you may also request to be removed as a recipient of informative communications by following the instructions set out therein (for instance, by clicking the link included in each of them).

In addition to the foregoing rights, you are entitled to withdraw your consent at any time, using the aforementioned procedure.

7. Amendment of this policy

Zurcher Odio Raven may amend its Privacy Policy in accordance with applicable law at all times. In any case, we will inform you of any change in our Privacy Policy that could have a material impact on your privacy and data protection. If this is required by applicable regulations, we will provide you with the opportunity to reissue your consent.

In the event you have any questions or needs related to the protection of your personal data, please contact us at the email info@zurcherodioraven.com.

CONTACT US

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• Email: info@zurcherodioraven.com
• P.O. Box: 154-1255 Escazú